Hands down, the best vehicle buying experience we've ever had.
Jonathan Wu is, without a doubt, the friendliest and most patient salesperson we've worked with on a major purchase. At every step, we felt informed, respected, and never pressured. We couldn't recommend him more highly.
What made the experience exceptional was the entire team. Nicolaas Doyle welcomed us at the door and took the time to thoughtfully walk us through every feature of our vehicle. Yuri Domaretsky reminded us that our relationship didn't end when we drove off the lot, he encouraged us to come back anytime with questions, knowing the team would be happy to help. Thank you as well to Tonya Thompson for helping make the experience so seamless and following up post purchase to make sure we were okay (we were very impressed with this level of care).
The welcoming atmosphere, comfortable lounge, and genuine care shown by everyone at Volvo Cars Toronto reflect a team that puts people first. If you're looking for a dealership that values relationships, this is it.
Thank you.
Jonathan, Tonya and Raymond did an exceptional job explaining the process of leasing a new Volvo. Jonathan was patient, insightful and very knowledgeable about each option we asked about. He was exceptional to deal with with. He passed us off to Tonya, who had an energy that was so welcoming and warm. Raymond then had the best part of explaining all the features of the new XC90 we drove off the lot! 10 stars. thank you
The team did a great job setting me up with my new car. Bradley Edwards was highly consultative and knowledgeable, George Armenis was amazing on the lease, and even the handover by Nick was top notch. Highly recommend.
I was in the market for a new vehicle and was contacted by Bradley! He was incredibly helpful in getting the process done quickly. It was a really great experience. He had taken the time to explain the two different trim levels I was looking at, and was quick to answer any questions I had.
George was great with explaining the different warranty options they had available, and made the transition of trading in my previous vehicle smooth.
Josh was also very helpful in explaining the features of the vehicle to myself and my spouse. He made us laugh quite a few time! It was a really great experience overall!
I just purchased my first Volvo from Volvo Cars Toronto and had a great experience all around.
My sales rep Antonii kept me informed and in the loop the entire time — he was interested in closing the deal, but never pushy. over the week or so of back and forth, from the test drive to signing the deal, working with him and the Sales Manager Sina to get the deal done was pleasant.
George in finance was unlike any finance manager I've dealt with. He explained the products available (warranty, extra protection, etc.) but instead of telling me what I needed, he provided the facts and let me make the decision myself.
Nick, the delivery specialist, walked me through every inch of the car, with a special focus on the tech, charging, and EV features, which I appreciated as a first-time PHEV owner.
Start to finish I had a great time dealing with this team and love my new Volvo.
